Project Info




Hello Hair



Duration: 12 weeks 
Role: UX/UI Design
Tools: Figma, Shopify
Location: Toronto, Canada 





Introduction




Founded in 2020, by Anita Grant, Hello Hair is committed to rewriting the black hair experience through education, training and representations in efforts to eliminate the discrimination, stigmas and misconceptions of black hair.


My role was to create a visually engaging and user-friendly website that not only retains visitors but also guides them towards meaningful interactions with the content and products, ultimately increasing user satisfaction and boosting sales.




Visit the Website  












Problem Space


The "Hello Hair" website struggled to retain users long enough to explore and engage with its content, leading to a low conversion rate and negatively impacting business outcomes. While navigation wasn't an issue, the site failed to create a compelling experience that encouraged users to stay and make purchases.



The goal was to create a visually engaging and user-friendly website that not only retains visitors but also guides them towards meaningful interactions with the content and products, ultimately increasing user satisfaction and boosting sales.















Initial Thoughts + MotivesBased on my research, my motive for redesigning the Hello Hair website were to streamline the user experience, incorporate industry trends, and ensure the design resonated with the target audience by addressing their pain points and preferences.















Process



Competitive Analysis


Research  

1. Many users didn’t explore the site enough to make purchases, negatively impacting sales.

2. The site’s visual design did not effectively reflect the brand's vibrant identity, resulting in a disconnect with the target audience.


Target Users

Young black girls, teens & adults, Parents / Caregivers, Educators



Wireframes









Key Learnings  

Visual Communication Strategies

The project highlighted the importance of visual elements in effectively conveying brand identity and messaging.
Adaptability and Flexibility

Throughout the project, I learned the importance of being adaptable and flexible in response to changing requirements and feedback.








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